Night Receptionist

Profil společnosti:
Zprostředkováváme personální inzerci pro klienta, kterým je pražský 4* hotel.

Náplň práce:
- Ensuring smooth running of reception; ensuring maximum of guest service and guest satisfaction; handle guest check-ins and check-outs appropriately; ensure all calls and messages are passed to the guest and colleagues from other departments;
- Collaborate with other departments (informing them of room moves, special requests, extra departures etc. to ensure no problems occur, taking reservations, cooperating with Sales department)
- Responsibility for cash transactions made at the reception, balance cash when changing the schift, deal with foreign exchange;
- Implementation of the night audit, responsibility for repairs identified deficiencies in individual accounts, the responsibility for the proper implementation closing of individual systems for the printing and distribution of all required reports for each center;
- Have up to date knowledge of the hotel and services, knowledge of the city and surrounding area, competing hotels and available options for recreation;
- Inform their superiors of any problems, complaints, special requirements, if necessary, request the assistance of supervisor;
- Maximize selling opportunities by adding customer value at every opportunity;
- Ensure the operation of the electronic locking system and inform the second shift;
- Knowledge of the use of EPS;
- Implementation of preparation arrivals for the next day;
- Work on shifts.

Požadujeme:
Hotel school degree or at least 2 years work experience;
Pleasant appearance; friendly and proactive behavior to our clients; flexibility; loyalty and confidentiality;
Excellent communication and organization skills;
Czech-native language; English is a must, Italian or other language advantage;
Able to work under pressure.

Nabízíme:
Working in a new and dynamic team;
Personal and professional grow;
New experience;
5 days extra holidays.

Místo práce: Praha

Termín nástupu: Immediately

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Pro odpověď na tuto pozici, prosím, používejte pouze e-mailovou adresu: egrundova@jobsystem.cz